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ItalyByWeb.com is upfrontItalyByWeb.com is UpFront
How to Acquire Furnishings
1.Build Your Wish-List (More Info)
2.We Discuss Your Needs
3.The Masters Do Their Work
4.Delivered & Assembled
5.We Make Sure You're Happy
Commonly Asked Questions View All
1. GETTING STARTED:
Click the orange "Get More Info" button on any product page to get additional information, higher resolution photos, seating allowances, etc.
2. LET US HELP:
We would love to help you tour our virtual showroom anytime -- when you first arrive, or after you've had a chance to browse around our site and get a better sense of which pieces will look best in your home.

We're here to assist you by phone, by email, or in an online chat. When you're ready, just call our toll-free number or click the appropriate action button above.
3. PRODUCTION:
All of the furniture on our site is 100% made-to-order in Italy. So once you've placed your order, we expedite it into production, and the Italian artisans get to work on your special new furniture.
4. WHITE-GLOVE DELIVERY:
Once your furniture is produced, its international journey begins -- first overseas, and then over land. Each step of the way, it's under the watchful eye of experts who know and care about furniture.

The final step of your furniture's trip to its new home is white-glove delivery and assembly -- lovingly placed just where you'd like its new life to begin.
5. HAPPY CUSTOMERS:
As you'll see from the testimonials section of our site, completely satisfied customers are what we're all about at ItalyByWeb. If there's a problem, someone is always available to help solve it.

Our job isn't done until our customers are 100% satisfied.
ITALYBYWEB.COM CUSTOMER TESTIMONIALS


Robert and Amanda, Thank you for the exceptional table! It fits in our dining room perfectly! It was well worth the wait!
Chelsea
Savannah, GA
Everything went great, the table is beautiful (and big!) Thank you! Lorna.
We are very pleased with our table and chairs. They are more beautiful than what we expected. It was well worth the wait. The delivery men were excellent.

Thank you very much.

Clarence
West Monroe, LA
Amanda & Robert,
I just wanted to let you know that the table and chairs are beautiful and they match my china cabinet perfectly. Delivery and set up were as promised. The quality of your furniture is beyond what I expected.

Thanks You again, It was a pleasure doing business with you.

Pat
White Lake, MI
The quality of the dining room room table is simply perfect. More importantly has been the personal service and attention given to us by the people at ItalybyWeb. They worked closely with us in placing the order and then kept us informed at every step in the process, answering promptly any questions that we had. I would (and will) recommend them to anyone looking for high quality Italian product.

Best regards,

Don
Broken Arrow, OK
Kayla:
The quality and workmanship is absolutely "top drawer" and the set is a perfect fit in our home. We also want to thank you folks for the periodic updates we received during the time the furniture was being manufactured and shipped. Little things like that really help when waiting from the time the order goes in to the time the product is received.

Again, we love the set and enjoyed doing business with your company.

Regards,

Russ and Debbie
Chiloquin, OR
Dear Robert and Amanda, The long awaited table has just been delivered and set up. YEAH!!!!!!!! It is beautiful. I am so excited that it is finally here. Definitely worth the wait. Robert I was very pleased with the shipping company, everything they did was professional and on time as well as the men who delivered it.

Best Regards,
Cynthia
Peachtree City, GA
REFERRAL FROM A CUSTOMER TO A PROSPECT - WHO BECAME A CUSTOMER

I honestly can not say enough good things about this company to be honest with you. I bought a new house 5 years ago, and had been looking for the perfect "e;dining room set"e; to go in my new house for the entire 5 years.
... Then I finally found it .... but it was ONLINE !! I was soooooooooooo scared to order it, but honestly, the price was so much less than anything even close to it that I had seen at a retail store !
So, I spoke w/Robert Annaldo at length on more than a few occasions and just got a 'good"e; feeling about the whole thing. I also had occasion to speak with Amanda... who was also terrific.... very professional and courteous at all times, despite my many phone calls with questions.
I decided to go with my gut that it just seemed like a good company. I checked them out with the better business bureau to make sure there were no negative complaints and there weren't any. I think I placed my order in June, and was told it would be on a shipment to the U.S. in September (Production is closed in AUGUST in Italy... the whole country is basically on vacation in August, as I am sure you know). Sure enough, I think it was the second week of September when I got an email that it was in a container and "e;on the boat"e;.... by I would say the first week of October, I got another email that it arrived in the States, would have to clear customs and make its way to New York. Thereafter, I would say within another week or so, I got a call from a local delivery company which was very professional and we set a date for delivery.
I CAN NOT TELL YOU HOW HAPPY I WAS WITH THE ENTIRE SET !! IT IS ABSOLUTELY STUNNING & EVERYONE WHO COMES TO MY HOME COMMENTS ON IT .... It was even prettier in person, and the quality was superb. I have ordered many pieces of furniture from many different stores, and "e;it is always something "e;.... sometimes one piece will be missing, a fabric ripped, or something got 'broken' in shipment, etc. This one came with many glass shelves, mirrors, lighting etc. .. which came all the way on a boat from Italy, had NO ISSUE at all ! I was pleasantly surprised & wouldn't hesitate to use them again... without question. I only wished I had found them 5 years earlier before I bought the furniture for the rest of my house ! I wholly recommend them without reservation!

Lucy
Bayside, NY
Hi, Amanda!

The furniture is beautiful and the delivery was very well done.

Thank you!

Monique
Everything was great, and I know that my sister is very pleased. I thank you all for everything.

Clay
Lynchburg, VA
The furniture is beautiful. We are very happy with the product and service your company provided and would not hesitate to order more furniture from this manufacturer and your company.

Thank you.

Michael
Boca Raton, FL
The table is absolutely beautiful! We loved doing business with you and would highly recommend you to all our friends! We will be calling after the holidays, we would love a smaller version of our table for another room in our home!

Judee
Westford, MA
We couldn't be happier with our table and the service! Thanks so much for everything!

Tonia
Vancouver, WA