Call our office toll-free at 877.266.2536 or email us with your contact information. We will answer your questions,
help you with selections and take your order. We will than send you out samples of the wood finishes, fabrics for the
chairs and any other samples you request. Once you get them, you will email your selection to us and sign our
paperwork to finalize your order. We have a tremendous customer satisfaction rate using this system over the last 8 years.
We will than place your order with our Italian manufacturers and reserve your space on one of our international
shipping containers. We will update you throughout the process as your Italian furniture arrives in our US
warehouse, and ultimately gets gently delivered into your home.
All of our furniture is top quality and 100% made in Italy
. We know and have selected our manufacturers and for their quality, and because their products are
made in Italy. Please don't be confused by Italian style furniture that is really made in others countries with low wage
workers. Although their price maybe close to ours they cannot match the quality and workmanship of our Italian-made
furniture. The Italians are world renowned for their design and workmanship skills. If quality is important in your
decision, then you have come to the right place.
Because the furniture we sell is made-to-order for you in Italy, most pieces are available with a wide array of customization options -- from finish color, to table
top styles, to choice of fabric, and more. So getting just the right piece for you and your home is a snap. You'll see many of these customization options on the
individual product details pages. But as always, we're here to help you; just call or email and we'll be happy to walk you through the many options available to you.
Since we deal with our approved Italian manufacturers directly and have no need for middlemen, costs are kept low. In
most cases 40%-60% lower than retail. We ship full containers to the US and specialize in Italian products which keep
costs 25%-35% lower than other websites that sell imported furniture.
Most of our Italian manufacturers produce furniture once an order is placed. The process takes 5-8 weeks to make
these fine pieces, about 2-3 weeks to travel by ocean container and 2-3 weeks to your home or business . If you need
the furniture sooner, we can have your Italian furniture sent by air, which is quicker but there are additional
costs. Our customers feel that the quality is well worth the wait.
All international shipping costs to our warehouses in New Jersey, North Carolina, or California are included with the price. In-home, white glove
delivery -- with full assembly in your home or business -- is something we fully arrange for you. This cost depends on the total weight and destination zip code, so
please call, email, or post an online question for a complete quotation.
Not having the expensive overhead of stores all over the country is just one more way that we're able to keep prices low. We've invested to make the
website easy to use, and to do a great job of bringing the product to life on your screen. Often times we also have higher resolution images that we can send
you, if there is a particular detail you'd like to see. And because we have enthusiastic customers all over the country, we're sometimes able to connect you with
someone in your area as well.
Italybyweb.com is a small family owned and operated business that has been successfully importing and selling
Italian furniture over the internet for over 8 years. We are looking for long-term relationships with our customers.
We offer a quality satisfaction guarantee. We welcome as many calls and emails as it takes to make sure you are
comfortable before you purchase.
Enjoy your shopping and please don't hesitate to call or email with any questions.